Terms & Conditions

Introduction and Acceptance of Terms

Welcome to cv77, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the cv77 website, mobile interface, games, betting markets, promotions, and all associated services. By registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and accepted these terms in full.

These terms apply to all users of the cv77 platform, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

Player Eligibility Requirements

To register and use the cv77 platform, you must meet all of the following eligibility criteria at the time of registration and throughout your use of the platform:

• You must be at least 21 years of age. cv77 strictly enforces a 21+ only policy and does not knowingly permit access to minors.
• You must register only one personal account. Multiple accounts per individual are strictly prohibited.
• You must provide accurate, current, and complete information during registration and keep it updated at all times.
• You must not be a current or former employee, contractor, or affiliate of cv77 or any of its partner companies.

cv77 reserves the right to request identity verification documents at any time. Players who cannot verify their identity or age may have their accounts restricted, suspended, or closed without prior notice.

Account Registration and Security

Each player is entitled to register one account only. Your cv77 account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please observe the following account rules:

• Never share your username, password, or OTP with any third party. cv77 staff will never ask for your password.
• You must use a strong, unique password for your cv77 account and update it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately via the contact details on this page.
• Accounts created with false or misleading information will be immediately suspended and any associated balances may be forfeited.

cv77 uses SSL encryption to protect all account data and financial transactions. Our platform undergoes regular security audits to ensure the highest standards of data protection for every player across Bangladesh.

Deposits and Withdrawals

cv77 supports fast and convenient payment methods for players in Bangladesh, including bKash, Nagad, Rocket, Upay, and other locally available options. All financial transactions on the platform are subject to the following rules:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted and may result in account suspension.
• Withdrawal requests are processed within the timeframe specified on the platform at the time of request. Processing times may vary based on your selected payment method.
• cv77 may require identity verification before processing a withdrawal. This is a standard anti-fraud and anti-money-laundering measure applied to all accounts.
• All transaction amounts are denominated in Bangladeshi Taka (৳ BDT). Currency conversion fees, if applicable, are the responsibility of the player.

Bonus and Promotion Terms

cv77 offers a range of bonuses and promotional offers, including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions tied to events like BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following standard terms:

• Bonuses are credited to eligible accounts only. Eligibility criteria are specified on each individual promotion page and may include minimum deposit amounts, game restrictions, or time limits.
• Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn. The rollover multiplier applicable to each bonus is stated on the promotion detail page.
• Bonuses may not be combined with other active promotions unless specifically stated. Only one welcome bonus may be claimed per player, per household, and per device.
• cv77 reserves the right to withdraw, modify, or cancel any bonus or promotion at its sole discretion, with or without prior notice, in cases of suspected abuse or technical error.

Free spins granted as part of a promotion are valid only for the specified game or game category. Winnings from free spins are subject to the same wagering requirements as other bonus funds. Expired bonus funds are removed automatically without compensation.

Responsible Gaming Policy

cv77 is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity, including self-exclusion options, session time reminders, and deposit limit controls. Players who feel gambling is becoming a problem are encouraged to contact our 24/7 support team for assistance. Additional guidance can be found on our Responsible Gaming page.

cv77 strictly enforces a 21+ only policy. We will never knowingly allow anyone under the age of 21 to register or place bets on the platform. If you become aware that a minor has accessed the platform, please contact our support team immediately. All players are for adults aged 21 and above only.

Prohibited Activities and Fair Play

To protect the integrity of the cv77 platform and ensure a fair experience for all players, the following activities are strictly prohibited:

• Using automated bots, scripts, software exploits, or any form of artificial intelligence to gain an unfair advantage in any game or betting market.
• Collusion, match-fixing, or any coordinated effort to manipulate the outcome of a bet or game result.
• Money laundering, fraud, identity theft, or using the platform for any illegal financial activity under Bangladeshi law.
• Opening multiple accounts to exploit welcome bonuses, referral rewards, or other promotional offers.

Limitation of Liability

To the fullest extent permitted by applicable law, cv77 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes, without limitation, loss of profits, loss of data, interruption of service, or any error or omission in the operation of the platform.

cv77 makes every reasonable effort to ensure that all games and betting markets operate correctly. However, in the event of a technical malfunction, system error, or game error, cv77 reserves the right to declare bets void and return stakes. Any winnings arising from a demonstrable technical error may be reclaimed by cv77.

Changes to These Terms

cv77 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice. When material changes are made, we will update the "Last updated" date at the top of this page. We may also notify registered players via the contact information on file with their account. It is your responsibility to check this page regularly for updates.

Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws applicable to the operation of the cv77 platform. By using the platform, you agree that any disputes shall first be addressed through our internal customer support channels.

cv77 provides its services on a fair-play basis. We are committed to resolving all player concerns in a transparent and timely manner. If you have a complaint about any aspect of our service, please reach out to our support team at [email protected]. We aim to acknowledge all complaints within 24 hours Bangladesh Standard Time (BST, UTC+6) and resolve them within 5 business days.